Understanding Your Scan Results

Your scan results tell you exactly what accessibility issues exist on your Shopify store and how to fix them. Here's how to read and prioritize your results.

Accessibility Score (0-100)

Your accessibility score is calculated based on the number and severity of issues found. Here's what the ranges mean:

90-100

Excellent

Few or no issues. Ready for compliance.

60-89

Needs Work

Some issues to address. Common for new sites.

0-59

Critical

Significant barriers. Prioritize fixes immediately.

Issue Severity Levels

Issues are categorized by their impact on users with disabilities:

🔴 Critical

Fix immediately. These issues completely block access for some users. Examples: images without alt text, forms without labels, keyboard traps.

🟠 Serious

Fix soon. These cause significant difficulty. Examples: poor color contrast, missing skip links, unclear form error messages.

🟡 Moderate

Fix when possible. These inconvenience users. Examples: inconsistent navigation, redundant links, missing language attributes.

⚪ Minor

Nice to fix. Best practice improvements. Examples: redundant title attributes, minor heading structure issues.

WCAG Criteria References

Each issue references a specific WCAG (Web Content Accessibility Guidelines) success criterion. These look like 1.1.1 or 2.4.7.

The number format is: Principle.Guideline.Criterion

  • Principle 1 (Perceivable): Users must be able to perceive content
  • Principle 2 (Operable): Users must be able to operate the interface
  • Principle 3 (Understandable): Content must be understandable
  • Principle 4 (Robust): Content must work with assistive technologies

Learn more about WCAG →

Reading Issue Details

Each issue in your report includes:

Field Description
Rule ID The specific accessibility rule that was violated
Element The HTML element or CSS selector where the issue occurs
Description What's wrong and why it matters
Fix How to resolve the issue
Impact Who is affected (vision, motor, cognitive, hearing)

How to Prioritize Fixes

  1. Critical issues first: These block access entirely for some users
  2. High-traffic pages: Fix issues on your homepage, product pages, and checkout first
  3. Repeat issues: One fix in a template can resolve issues across many pages
  4. Quick wins: Some issues take seconds to fix (like adding alt text)
Preview Auto-Fix features →